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    ATT.Amsnow site problems

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    2 replies
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    • Member since
      November, 2007
    ATT.Amsnow site problems
    Posted by dragonqq on Monday, September 22, 2008 5:49 AM

    With IE7 can't get in anymore. If I get in site is so so SLOW. It can take 5 min to change screens. I am not having troble with other sites.If you can"tfix it Im not coming back here ever. Even with firfox it to dam slow.

    • Member since
      November, 2007
    Posted by agaudy on Monday, September 22, 2008 1:21 PM

    Greetings,

    Thank you for letting us know, and we do apologize for the difficulties.  We are aware that some users are experiencing a slowness with the IE7 browser and are investigating the problem and looking for a solution..

    Since this does not happen on all instances of IE7 we are attempting to gather information to try and pinpoint the cause.  If you wouldn't mind answering a few questions, it would greatly help us to try and pinpoint where the problem lies.

    What is your primary browser?
    What is your connection speed?
    Who is your internet provider/service?
    Do you experience a greater lag at certain times of day or is it constant?
    Is the problem limited to the forum or the other web pages as well?

    Thank you in advance for your help as we try to correct this problem.

    • Member since
      September, 2005
    • From: Marion, WI
    Posted by newyorker_79 on Wednesday, September 24, 2008 6:17 PM

    I've noticed, that the phishing filter, on IE7; slows things down a bit. Try turning that off; and see if it helps.

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